Refund Policy

1. Digital Products — 30-Day Satisfaction Guarantee

We offer a 30-day money-back guarantee on all digital products sold through My Virtual Trainer, including:

• 7-Day Strength & Balance Plan (PDF)
• Stronger Every Day eBook
• 3-Day Balance Builder (PDF)

If you are not satisfied with your purchase for any reason, simply contact us at [email protected] within 30 days of your purchase date and we will issue a full refund. No lengthy explanations required.

2. Digital Products — Consumer Contracts Regulations

Under the Consumer Contracts Regulations 2013, you have the right to cancel a digital purchase within 14 days. However, by completing your purchase and accessing the download, you acknowledge that you have expressly requested immediate delivery of the digital content and that your right to cancel under these regulations is waived once the content has been accessed.

Our 30-day satisfaction guarantee above goes beyond your statutory rights and is offered entirely at our discretion as a gesture of goodwill.

3. MVT Club Membership — Cancellation

You may cancel your MVT Club subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period — you will continue to have full access to the membership until that date.

We do not offer partial refunds for unused time within a billing period. If you believe you have been charged in error, please contact us promptly and we will investigate.

4. Stronger Every Day Paperback (Amazon)

The paperback edition of Stronger Every Day is sold through Amazon. Returns and refunds for the paperback are handled directly by Amazon in accordance with their returns policy. Please visit your Amazon account or contact Amazon customer service for assistance with a paperback return.

5. How to Request a Refund

To request a refund for a digital product, please email us at [email protected] with:

• Your name and email address used at purchase.
• The product you purchased.
• Your order date or order reference (found in your confirmation email).

We aim to process all refund requests within 3–5 business days. Refunds are returned to the original payment method via Stripe.

6. Contact Us

If you have any questions about our refund policy, please don't hesitate to get in touch: [email protected]